Shipping Returns

Shipping Policy and Information
Please read the following carefully to get accurate information on when and how your order will be shipped and an idea of when your order will arrive. If you have just placed an order and would like to make any changes, please call us at 1-707-285-7180 (Monday through Friday, 8am-5:30pm Pacific Standard Time). To speed up your request, please have your customer number available.
Order Turnaround
     Orders that are received before 12:00 pm Pacific Standard Time, Monday through Friday, will generally be shipped out within 3-5 business days. We make every effort to ship orders received as soon as possible.
Continental US Shipping Options
     The Inspire Wellness Center™ ships domestically via UPS Monday through Friday (certain holidays excepted). UPS does not deliver to P.O. Boxes. The default shipping method is UPS ground service, if a faster shipping option is available it will appear in the shipping menu. You may select one of the faster shipping options when placing your order. The possible shipping options are detailed below.
Alaska & Hawaii Shipping Options
United States Postal Service (AK & HI customers only)
     This cost-effective shipping method offers delivery in approximately 2 to 5 business days depending on your location. Please note that we only ship out via USPS two times a week. All packages are insured and may be tracked via delivery confirmation.
UPS Transit Times & Fees
     Please keep in mind that UPS does not count weekends, holidays, or the day of shipment in their delivery times. Shipping times are solely based on business days, Monday through Friday. For example, an order shipped UPS 2nd Day Air on Friday will not be delivered on Sunday, but rather Tuesday. If you have a question about shipping please e-mail us at:,
or call 1-707-285-7180 (Monday through Friday, 8am-5:30pm PST).
UPS Ground
     UPS Ground is the default shipping method for the Continental United States. Although transit time and rates vary depending on your location this option is the most cost effective. Most packages arrive within 4 or 5 business days from the date the package was shipped, but UPS estimates 7-10 business days for delivery. Increased transit times may be experienced during the holiday season. UPS does not guarantee the number of delivery days for ground service.
International Shipping Options
     The Inspire Wellness Center™ ships internationally via USPS. Please check your country’s rules and regulations regarding the importation of herbal products to ensure that Customs Service and other regulatory agencies will not detain your package. The Inspire Wellness Center™ does not take responsibility for packages that are delayed or refused by Customs or other regulatory agencies. Please note that due to rates varying for different destinations, we cannot provide a shipping cost or delivery estimate online for international orders.
For assistance with your international shipment, please email:,
or call 1-707-285-7180 (Monday through Friday, 8am-5:30pm PST).
USPS International Standard (Canada)
     USPS International Standard is the default shipping method to Canada and offers fully tracked delivery.

Return of Defective/Non-Defective Goods Policy   
Limited Warranty and Limited Liability
  Customer agrees to inspect all products and packaging immediately upon receipt. The Inspire Wellness Center™ agrees that it will replace all defective products, when the defects are reported to it within fifteen calendar days of receipt of the product by customer. The foregoing warranty is in lieu of all other warranties, express or implied, including, but not limit to, implied warranties of merchantability and fitness for a particular purpose. The Inspire Wellness Center™’s liability under the foregoing warranty shall not exceed the purchase price of the goods, or at the election of the Inspire Wellness Center™, the replacement of the goods. In no event shall The Inspire Wellness Center™ be responsible for incidental, consequential or special damages.
Return of Non–Defective Goods
All sales are final and returns of Non-Defective goods are generally not accepted. Except for the goods returned pursuant to the Limited Warranty in the above paragraph Limited Warranty and Limited Liability, no returns will be accepted without the Inspire Wellness Center™'s prior authorization, and which returns are subject to a $25 restocking fee. No returns of opened products are accepted. No returns are accepted after 30 days.


All cancellations are subject to a $10 processing  fee. 

 Contact Customer Service at: or

Phone: 1-707-285-7180